All wholesale shipments qualify for FREE shipping.
South African orders:
Shipping on wholesale orders is free. The price that you see on checkout is the only price you pay. South African orders are shipped via a local courier and no other duties or taxes are payable.
We’ve negotiated the best prices from our suppliers and logistics partners and are able to pass these savings on to our customers. There are no hidden surprises when you come to checkout so you can shop at ease knowing the price you see is the price you’ll be paying.
Depending on the country that you are ordering from, we are also able to offer free International shipping. Shipping options and details are given on the checkout page. We have specific agreements with our manufacturers that they will ship GLOBALLY on our behalf and therefore these savings are passed on to you as well. International wholesale orders also qualify for free shipping via DHL Express, however any country-specific taxes and/or duties will be for your account. DHL will notify you of the arrival and do a pre-clearance for you.
South African orders:
Delivery takes 10 - 15 days. All items are imported, checked, packed and sent out with Internet Express Couriers or The Courier Guy. They both provide traceable and reliable overnight door-to-door delivery with email and SMS notifications. Weekends and public holidays are excluded.
You will be notified via email when your order can be expected and your tracking number so that you can follow the progress.
Orders received via the website are passed on to the manufacturers who will process the order within 2 – 5 days.
You will be notified of your order tracking number and tracking link as soon as the item is shipped.
Shipping can take 10 – 21 business days depending on your location. Shipping times are given per country on checkout and we offer various carriers. Most countries qualify for free shipping however this can take up to 45 days.
For South African orders, we take care of all of the import duties and taxes. You are effectively ordering locally. All taxes and other transaction fees have already been included in the price.
The amount you see on the item is the amount you will pay.
For international orders, depending on where you live, there may be some duties or fees due on the items but you will be notified of these by your local shipping agent.
Once your order is packed and ready to be shipped, you will receive an e-mail with a tracking number and link. You can use this to track your order.
Please note that it can sometimes take up to 24 hours for the tracking number to be activated.
Please allow 24 hours for your tracking number to update on the couriers system after receiving your link.
If your tracking number doesn’t update after 36 hours you can contact the shipping company or send us an email at email@example.com and we’ll follow up on your behalf.